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STORE POLICY

Store Policy

At Cestor Oil, our priority is providing you with the highest quality organic beauty oils. To ensure you have the best possible experience, please read our store policies carefully. By making a purchase, you agree to the following terms and conditions.

Product Use & Safety Guidelines

Our oils are 100% natural and cold-pressed, offering rich nourishment for your hair, face, skin, beard, and body. However, as with any beauty product, it’s important to use them correctly and follow these guidelines to ensure your safety.

  1. Patch Test: Always perform a patch test before using any new oil, especially if you have sensitive skin or are prone to allergic reactions. Apply a small amount of the product to a discreet area and wait 24 hours. If no irritation occurs, it is safe to proceed with regular use.

  2. Professional Consultation:

    • If you are pregnant, nursing, or have any pre-existing skin conditions, we strongly advise consulting with a healthcare professional before using any of our products.

    • Individuals with sensitive skin or prone to allergic reactions should seek professional advice before use. Our oils are pure and potent, and while natural, they may still cause reactions in some users.

  3. External Use Only: Our oils are designed for external use only. Keep the products away from your eyes, mucous membranes, and any open wounds. In case of contact with eyes, rinse immediately with clean water and seek medical advice if irritation persists.

  4. Keep Out of Reach of Children and Pets: For safety reasons, always store our oils in a secure location, away from children and pets. Ingesting beauty oils can be harmful, and accidental exposure to pets could cause adverse reactions.

Storage Instructions

To maintain the quality and effectiveness of your oils, proper storage is crucial. Please follow these guidelines:

  • Store in a cool, dry place, away from direct sunlight and heat sources. Exposure to high temperatures can degrade the oils' natural properties.

  • Some oils, such as Jojoba Oil and Baobab Oil, have a higher freezing point, meaning they may solidify in cooler temperatures. If this happens, simply leave the bottle in a warm room or place it in a bowl of warm water for a few minutes. The oil will return to its liquid form without losing its beneficial properties.

Shelf Life

Since our oils are free from preservatives and synthetic additives, their shelf life may be shorter than conventional products. Most oils should be used within 6 to 12 months after opening. To prolong the freshness of your oils, ensure that the cap is tightly sealed after each use and avoid introducing moisture or contaminants into the bottle.

Usage Disclaimer

Cestor Oil is not responsible for any misuse or incorrect application of our products. By purchasing our products, you agree to the following:

  1. Individual Reactions May Vary: While our oils are made from natural, high-quality ingredients, individual skin types and sensitivities can vary. We cannot guarantee that every user will experience the same results, and we are not responsible for any adverse reactions that may occur. Always perform a patch test before full use.

  2. Professional Advice: You understand that the information provided on our website or product packaging is for informational purposes only and should not replace professional medical or dermatological advice.

  3. No Liability for Misuse: We cannot be held responsible for any issues that arise from improper storage, application, or use of our products. This includes, but is not limited to, allergic reactions, skin irritations, or damage to personal property (e.g., fabrics, clothing). By using our products, you agree that Cestor Oil is not liable for any injury, damage, or loss resulting from the misuse or improper handling of our oils.

  4. Safe Application Practices: When using oils, be cautious of applying them in areas where they may come into contact with clothing or fabrics, as they may cause staining.

  5. Environmental Factors: Be mindful of environmental factors such as humidity and temperature, as these can affect the consistency and effectiveness of the oils.

  6. No Claim on Effects: Cestor Oil makes no claims regarding the therapeutic effects of our oils. Individual experiences with our products may vary, and we encourage users to pay attention to how their skin responds.

  7. Product Variation: Natural products may vary in color, scent, and consistency due to the nature of their organic ingredients. These variations do not affect the quality or efficacy of the oils.

Customer Agreement

By purchasing any products from Cestor Oil, you agree to the terms outlined in this store policy. It is your responsibility to read and understand these guidelines before using our products. We encourage you to reach out to us if you have any questions or concerns.

Returns & Refunds

Please refer to our Shipping & Returns policy for details on how to handle damaged or defective items. We are committed to resolving any issues promptly, but we do not accept returns for products that have been opened or used, unless they arrived damaged.

Product-Specific Precautions

  • Essential Oils: Some of our oils may contain concentrated essential oils. These should be used sparingly and always diluted when applying directly to the skin. Undiluted use can cause irritation or skin sensitization.

  • Allergy Sensitivity: We take care to avoid allergens in our formulations; however, some individuals may have specific sensitivities to natural ingredients such as nut-based oils (e.g., argan oil, sweet almond oil). Always review the full ingredient list and seek professional advice if you are unsure.

Thank you for choosing Cestor Oil for your natural beauty care. We are dedicated to providing you with the best organic oils, and your safety and satisfaction are our top priorities.

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